Orthodontist update

So after being so bitter at my orthodontist, I heard back from them the same day, and they squeezed me in the next day (Thursday) at 12:30pm, which was as late as I could do since we were headed to NYC for a long weekend. When the receptionist called me with the new appointment, she apologized and explained that Dr. K had been out for 2 days for a funeral, and 4 staff had been out that week with the flu. Okay, fine, but don't pull out the pity card AFTER I call to make sure you are running on time and you tell me yes.

Either way, my polite yelling at the receptionist clearly made an impact. When I went in on Thursday, EVERYONE was apologizing to me. The ortho assistant, 2 receptionists, and Dr. K himself. I ended up having Dr. K for the entire appointment, which was his lunch break, because he felt badly about how I was treated. He told me the funeral excuse, but also said "That's no excuse, and I sincerely apologize for you having to wait and reschedule."

So all is fine, and although I'm still pissed about how much I've had to wait lately, they were genuinely sorry and did everything they could to make me happy. I also talked to the head receptionist about getting a discount, since I'll be out of treatment WAY early, and she said she'd talk to Dr. K about it. A few hours later I got a call from her, and he's going to review my chart and discuss how much discount I can have at my next appointment. Yay! Even if it's $50 I'd be happy, since they normally don't discount at all (you pay for straight teeth, not time).

And the biggest news of all......

THE BRACES ARE COMING OFF MAY 1ST!